Privacy Policy
Last Updated: April 27, 2025
Introduction
JR Copier, doing business as Office Print Solutions ("we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://officeprintsolutions.us, use our services, or interact with our business in any way.
We provide this Privacy Policy to help you understand our practices regarding your information and to inform you of your privacy rights. Please read this policy carefully to understand how we handle your personal information.
Information We Collect
We may collect several types of information from and about users of our website and services, including:
Personal Information
- Contact Information: Name, email address, mailing address, phone number, and job title
- Business Information: Company name, business type, and industry
- Financial Information: Payment information, purchase history, and account details
- Technical Information: IP address, browser type, operating system, and device information
- Usage Information: Pages visited, time spent on pages, links clicked, and other interaction data
Information From Print Jobs
When you use our services to print, copy, scan, or otherwise process documents, we collect:
- Information about the services you request (quantity, color/black and white, paper type, etc.)
- Print job metadata (time, date, number of pages, etc.)
Important: We do NOT store the content of documents you print, copy, or scan beyond the time necessary to complete the requested service. Document content is automatically deleted within 24 hours of job completion.
Information Collection Methods
We collect information through:
- Direct interactions when you provide information by filling in forms, requesting services, or contacting us
- Automated technologies and interactions, including cookies and similar tracking technologies
- Third parties or publicly available sources
How We Use Your Information
We use the information we collect for various purposes, including:
Business Purposes
- To provide and maintain our services
- To process and fulfill your orders
- To notify you about changes to our services
- To provide customer support and respond to your inquiries
- To administer and protect our business and website
Marketing and Communications
- To inform you about products or services that may be of interest to you
- To conduct market research and improve our products and services
- To deliver relevant content and advertisements
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.
Sharing Your Information
We may share your personal information with:
Service Providers
We share information with vendors, service providers, and contractors who perform services on our behalf, including:
- Equipment manufacturers for warranty and maintenance purposes
- Payment processors for billing and payment services
- IT service providers who support our systems
- Delivery services to fulfill orders
Business Partners
With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
Legal Obligations
We may disclose your information when required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
For California Residents (CCPA Rights)
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information (with certain exceptions)
- Opt-out of the sale or sharing of your personal information
- Non-discrimination for exercising your CCPA rights
- Correct inaccurate personal information
- Limit the use and disclosure of sensitive personal information
To exercise these rights, please contact us at privacy@officeprintsolutions.us or call us at (XXX) XXX-XXXX.
For European Union Residents (GDPR Rights)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing of your personal data
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@officeprintsolutions.us.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the internet or electronic storage is 100% secure.
Our security measures include:
- Encryption of sensitive information
- Regular security assessments
- Limited access to personal information
- Physical safeguards at our facilities
- Staff training on data protection
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.
For print job data:
- Document content is deleted within 24 hours of job completion
- Print job metadata is retained for billing and service improvement purposes for up to 36 months
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
Third-Party Links
Our website may contain links to third-party websites, including our suppliers and social media platforms. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to read the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last Updated" date.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
JR Copier (Office Print Solutions)
3013 82nd Lane NE
Blaine, MN 55449
info@jrcopiermn.com
Your Consent
By using our website and services, you consent to this Privacy Policy.